Part Time or Full Time Senior Receptionist - Katoomba
14 May 2025
Katoomba Medical Practice is looking for an enthusiastic Part Time or Full Time Senior Receptionist to join their Katoomba team.
About Katoomba Medical
Katoomba Medical Practice is committed to delivering quality, accessible healthcare across the Region. They are a community based practice and fully computerised. As part of the practice, they're focused on innovation, culture, and exceptional patient care.
The Opportunity
This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties. The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical practice.
Key Responsibilities
- Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties.
- Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations.
- Opening and closing the Medical Centre .
- Fostering professional working relationships with team members, patients and medical staff .
- Maintaining compliance with organisational policies and procedures.
The Ideal Candidate
To excel in this role, you'll possess:
- Previous team leadership experience within a customer service role.
- Ability to work well under pressure.
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Proficient computer skills with knowledge of Pracsoft/MedTech advantageous.
- Excellent time-management skills and the ability to multi-task.
- Detail orientated.
For more information or to apply please contact Ira, Practice Manager via email:
pm@glossodiamedical.com.au.
